<aside> 👉🏼 A versatile, result-driven IT professional with seven years of hands-on experience in bridging the gap between business and technology. Demonstrated versatile roles, including UX Designer, product designer, and Lecturer. Delivered software solutions for e-Commerce, e-Learning platforms, healthcare management, and banking using Agile and Scrum methodologies. Looking forward to building customer-driven solutions and achieving business goals with any organization.

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Contact me at [email protected] or 437-733-1881

Experience

Digital Marketing and Restaurant Supervisor

Balista, Desi Amigos, Brampton, ON                                                                                  03/2025 – 08/2025

• Handled social media marketing across multiple platforms, increasing online engagement by 40% and driving 20% growth in repeat customers through targeted promotions and campaigns.
• Supervised daily restaurant operations to ensure smooth service, food quality, and excellent customer experiences.
• Managed staff schedules, delegated tasks, and trained team members on service, safety, and hygiene standards.
• Oversaw inventory, procurement, and cost control to maintain efficiency and consistency in operations.
• Supported menu planning by introducing seasonal and customer-driven items that boosted sales.

Cake Maker and Baker

Dairy Queen, ON                                                                                                                      01/2025 – 02/2025

• Prepared , and decorated cakes based on customer requests and Dairy Queen standards.
• Handled online/phone orders, coordinated pickups, and assisted customers at the counter.
• Managed cashier responsibilities while resolving customer inquiries promptly.
• Maintained sales and inventory records to reduce waste and ensure product availability.
• Restocked displays and upheld strict food safety and hygiene standards.

UX Design Intern